- Our carers are carefully selected, interviewed, inducted and/or undertaking a minimum level 2 NVQ.
- We regularly monitor our home-carers, support staff and office workers through telephone surveys, customer satisfaction questionnaires and random assessments.
- We deal with issues raised quickly, sympathetically and professionally with the least disruption to you.
We are Green
We will strive to achieve the best environmental practice by complying with environmental laws and regulations relevant to our business, whilst having management systems in place designed to continually improve environmental performance above minimum required levels.
We will ensure managers are fully accountable for improving performance through following central and local government environmental policy. Relevant training will also be provided.